Inkless Printer FAQs

The LumiFlick Inkless Portable Printer is a compact direct thermal printer for documents, webpages, notes and monochrome images. It weighs 500 g, has a built-in rechargeable battery and is designed for printing at home, at work or while travelling.

It uses direct thermal technology. The print head applies heat to compatible thermal paper to create the image, so there are no ink cartridges, toner or ribbons to replace.

No. The printer produces monochrome thermal prints. It is best suited to clear documents, forms, notes, webpages and reference images rather than colour photo printing.

Your order includes 1 LumiFlick Inkless Portable Printer, 1 USB-C charging cable, 1 user manual, 1 starter thermal-paper roll for setup and testing, and the product packaging.

Yes. It weighs 500 g and has a built-in rechargeable battery, making it easy to move between home, work and travel. Once charged, it can print without being connected to a power outlet.

The printer connects to supported iPhone and Android devices by Bluetooth through the HerePrint app.

Yes. Windows and Mac computers connect to the printer by USB. Follow the user manual to install the required software and complete setup.

No Wi-Fi connection is required to send a print job through the supported Bluetooth or USB connection. Internet access may still be needed when downloading the app or computer software.

Charge the printer, load compatible thermal paper, download the HerePrint app on mobile or the required software on your computer, connect by Bluetooth or USB, then select your file and print. The included manual guides you through each step.

For iPhone and Android printing, use the HerePrint app. For Windows or Mac, connect by USB and follow the software instructions in the user manual.

The printer has a built-in rechargeable battery and charges through the included USB-C cable. Battery runtime varies with print volume and usage, so recharge it when the battery indicator is low.

Use compatible direct thermal paper. The printer supports A4, A5 and US Letter sizes. Thermal paper is required because it contains the heat-sensitive coating used to create the print.

No. Ordinary inkjet or laser paper will not work because the printer uses direct thermal technology. Always use compatible thermal paper in a supported size.

The printer has a 300 dpi resolution for clear text, forms, notes and everyday documents.

You can print documents, webpages, notes and images from a compatible device. Images are produced in monochrome, and results will vary depending on the source file and thermal paper used.

Choose compatible direct thermal paper in A4, A5 or US Letter size. If you are unsure whether a paper product is suitable, contact LumiFlick support before purchasing.

Yes. Free shipping is available during our current sale.

Orders are processed within 1–3 business days. Standard shipping usually takes a further 4–10 business days after your order has been processed and dispatched.

Yes. We will email your tracking details after your order has been dispatched so you can follow its delivery.

Contact us as soon as possible if your address is incorrect. We will try to update it before processing, but we cannot guarantee changes once an order has been packed or dispatched.

Check your tracking first. If there has been no useful update or the parcel appears lost, contact us with your order number and we will help you investigate it with the carrier.

Yes. Eligible orders are covered by LumiFlick’s 30-day return guarantee. Please read our Return Policy for the eligibility requirements and instructions before sending anything back.

For an eligible change-of-mind return, return postage is paid by the customer. If your item is faulty or incorrect, contact us before returning it so we can provide the appropriate next steps.

Contact us within 14 days of delivery with your order number and a clear description of the issue. Photos or a short video may help us assess the problem and arrange the appropriate support under our return and warranty terms.

Yes. The LumiFlick Inkless Portable Printer includes a 2-year warranty. If you experience a fault, contact us with your order number and details of the issue so our team can assist.

Email support@lumiflick.com or use our Contact page. Include your order number when contacting us about an existing order.